The 7 Caring and Deadly Habits; by William Glasser, Choice Theory.

7 CARING HABITS:

1. Supporting

2. Encouraging

3. Listening

4. Accepting

5. Trusting

6. Respecting

7. Negotiating differences

7 DEADLY HABITS:

1. Criticizing

2. Blaming

3. Complaining

4. Nagging

5. Threatening

6. Punishing

7. Bribing